Privacy Policy

Privacy Policy for CIS Ventures LLC dba PixelJoy
Effective Date: January 2024

CIS Ventures LLC dba PixelJoy ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, especially in connection with our Application-to-Person (A2P) messaging services, including SMS and MMS.

1. Information We Collect
   We may collect the following types of information:

• Personal Identifiable Information (PII): such as name, email, phone number, and other contact details you voluntarily provide.

• Message Data: including message content, delivery time, and message status (delivered, failed, etc.).

• Technical Information: such as IP address, device type, operating system, and usage data.

2. How We Use Your Information
   We use your information to:

• Send text messages you've opted in to receive (e.g., alerts, updates, reminders, offers)

• Deliver customer service and account-related messages

• Improve our services and analyze message performance

• Comply with legal and regulatory obligations
  
  We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings at any tim
  

3. Consent to Receive Messages
   By providing your phone number and opting in (via web form, keyword response, or other approved method), you consent to receive SMS/MMS messages from CIS Ventures LLC dba PixelJoy. Message frequency may vary. Message and data rates may apply.
   You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

4. Data Sharing and Third Parties
   We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security
   We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

6. Data Retention
   We retain personal and message data only for as long as necessary to fulfill the purposes described in this policy or as required by law. This includes A2P message logs, opt-in records, and consent history.

7. Your Privacy Rights
   Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for message communications
  To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy
   Our services are not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy
   We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us
    For any questions or concerns about this Privacy Policy or our data practices, contact:
    CIS Ventures LLC dba PixelJoy
    Email: [email protected]